Guide to Forex Back Office Software


Make sure to choose a software provider that has some sort of fixed fee structure that doesn’t incentivize them to create a product that would be disadvantageous to your clients. Thanks to the use of this specialized software solutions, a brokerage company can create new customer profiles as quickly as possible and also manage all profiles. This ability is carried out by promptly and efficiently processing information for each account.

  • Make sure the CRM you choose is tailored to the demands of your employees, not the other way around.
  • A good Forex CRM also incorporates a range of useful tools to assist in this process including trading analytic and reporting tools.
  • Admin decides whether to open a trading account for all new users or for verified clients only.
  • Although you should have the ability to transfer funds for a client, not all administrators and partners need that ability for every client.
  • However, both brokers do not have the ability to manage such parameters in a group like liquidity and other specific functions.

Our CRM contains features which will significantly improve day-to-day routine, making all work processes easier. You now have the option to keep critical customer data in a secure environment and with a trusted vendor within your premises or on our highest security hosted environment. Dynamic Works is certified with ISO9001 and ISO27001 for Information Security. Enforce strict permissions control across all your users so you can have the peace of mind that only those you allow can perform certain actions. Secure KYC/AML document storage and reporting means your team can quickly find the right documentation to prove compliance without headaches.

Trading platforms

By automating these processes, forex back office software can help brokers and traders save time, reduce errors, and improve their overall efficiency. Forex back office software is a game-changer for Forex brokerages, enabling them to manage their operations more efficiently, comply with regulations more effectively, reduce costs, and improve profitability. By automating processes such as compliance, risk management, accounting, and reporting, Forex brokers can streamline their operations and focus more on the core business of trading. With customization, integration, and ongoing support, Forex back office software can be a valuable asset for Forex brokerages looking to stay ahead of the competition. The UI is the first essential component of a proper Forex CRM for Forex brokers. Also, many Forex CRM providers offer a mobile version of their CRM software to give clients access to all the features in a portable and convenient format.

forex back-office software

Ask about the hours when support is available and the amount of time it usually takes for a support agent to respond to a request. They should provide good documentation so that you can troubleshoot a problem yourself. Their help center or online knowledge base should include articles that explain how to complete common tasks as well as articles that provide an overview of the tools and features. These articles allow you to get answers whenever you have a question, regardless of whether someone on their support staff is available. Pricing based on the number of active traders you have is ideal for small brokerages that will likely expand in the future. This will enable you to save some money by not paying for features you don’t use.

External Integrations

Generate various valuable reports using the advanced configurable Reporting Tools provided. Use rich and fully customizable dashboards to visualize comparisons, manage risk and compliance, view patterns and trends in sales, as well as in marketing. Every report you will ever need can be accommodated within your Syntellicore Forex CRM. Whether during or post-registration, clients can share relevant documents for immediate review.

forex back-office software

360-degree client view providing full visibility to customer transaction history, dealing trends, pricing, credit and risk management. – Choosing Forex CRM System Forex is a living body that is not immune to innovations and updates. The industry constantly develops and brokerage companies need to adjust their businesses to up-to-date traders’ demands. FX CRM systems help to speed up the trading process, making it less labor-intensive and saving time. They automate many of the tasks involved in trading, such as order placement and management.

User access management

However, if you’re unsure about setting up different parts of your business or just want more options, your software provider can be a good resource. A software company has nothing to gain, and a lot to lose, by leaving your data vulnerable or sharing your client list with other firms. Obviously, one of the most important things to consider is whether the provider offers the tools you need. Forex back office software has an extended range of various useful functions that allow you to flexibly configure numerous parameters related to clients, their verification, reporting, etc. Let’s consider below the key functions that can be found in the FX back office solution.

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It should also let you transfer funds between multi-currency accounts for clients, add credits and rebates to clients’ accounts, and issue refunds to clients. Monitoring and managing account balances will ensure that you can help clients who have questions about their balances. Forex software providers will all tell you that they have everything you need. Before you sign-up for their services, you need to make sure they’re really offering comprehensive back-office functionality. That means it should increase productivity and streamline complex processes. For this reason, a Forеx broker business model is a very popular route, and with the advantage of being easy to setup, is the number one choice among our clients looking to start a successful revenue-generating business.

Best Forex CRM Software for Your Business in 2023

The Personal Wallet is convenient to manage your account funds, withdrawals, and transfers. You can use the Personal Wallet to fund your trading account, withdraw your earnings and transfer cash to your MetaTrader 5 account. The system you choose must have built-in automation features, saving the firm money while enhancing operational efficiency. With the right CRM system in place, your business can run smoothly and efficiently. Other systems have problems with generating reports for each client, especially when it comes to large-scale projects.

forex back-office software

Subsequently, the firm has to involve an IT department to solve such problems. We offer affordable prices for MT4 and MT5 White Labels — the best Forex label platforms used by 90% of the traders around the world. Your partners can get an overview of their clients’ money forex back office solution from the reports or from the charts on the dashboard. Your staff has access to all the information on partners and clients and can manage it. The company should also have a customer support department that can address larger problems and bugs in the software.

Sales module in Forex CRM | Your perfect sales team

Allowing broker admin to identify, monitor, and assist in the sign-up process. All major PSPs come pre-integrated to your system, which means your traders can use their favourite payment methods for deposits straight from the client portal, no matter where they are in the world. Although KYC requirements may be the most common regulatory rule, there are many others that your firm must fulfill if you are licensed with a regulatory authority like FCA, ESMA, and CySEC. Forex back office software is an excellent solution to the challenges or regulatory requirements. The reports and records the software can produce make it much easier to show regulators how your firm operates and to obtain the data you’ll need for licensing.

forex back-office software

— from full admin controls to non-overlapping functions up to finance and compliance. The report can be customized to meet the requirements of your accounting or legal department, as well as the regulators of any region. Clients have access to authorization through email, as well as more than 15 social media integrations, including LinkedIn, Twitter, Facebook, and others. You’re getting carefully designed Forex back office software with extensive functionality and a staggering number of ready-made integrations as your starter pack. Client data is kept under our secure & highest security hosted environment. A robust Forex CRM & Back Office system developed for Forex Brokerages who are dedicated to offering a tailored customer & partner experience.


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